Terms of Service

Last updated: January 2025 | Effective: January 1, 2025

1. Agreement to Terms

By downloading, installing, or using ZERO/AI Portal ("the Software"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Software on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, do not download, install, or use the Software.

2. License Grant

2.1 Free License

ZeroAI grants you a non-exclusive, non-transferable, revocable license to use ZERO/AI Portal free of charge, subject to the following conditions:

  • The Software is used by an organization with fewer than 50 individual users
  • The Software is used for lawful business purposes
  • You comply with all terms of this agreement

2.2 Enterprise License

Organizations with 50 or more users, or organizations requiring additional support, customization, or features, must obtain an Enterprise License. Contact contact@zeroais.com for licensing information.

2.3 License Restrictions

You may not:

  • Sublicense, sell, rent, lease, or distribute the Software to third parties
  • Use the Software to provide services to third parties (service bureau use) without an Enterprise License
  • Remove or modify any proprietary notices, labels, or marks on the Software
  • Use the Software in any manner that violates applicable laws or regulations

3. Permitted Use

You may use ZERO/AI Portal for:

  • Training AI models on your organization's documents and data
  • Creating knowledge bases from proprietary content
  • AI-assisted analysis of business documents
  • Generating zero-knowledge proof certificates for compliance purposes
  • Any other lawful business purpose consistent with the Software's intended functionality

4. Restrictions

You agree not to:

  • Reverse Engineer: Decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the Software, except to the extent permitted by applicable law
  • Modify: Modify, adapt, translate, or create derivative works based on the Software without written permission
  • Circumvent: Bypass, disable, or interfere with any security features or license enforcement mechanisms
  • Misrepresent: Claim that you developed the Software or misrepresent your relationship with ZeroAI
  • Harmful Use: Use the Software to process content that is illegal, harmful, or violates third-party rights

5. Intellectual Property

5.1 ZeroAI's Rights

ZERO/AI Portal and all associated intellectual property rights are and shall remain the exclusive property of ZeroAI. These Terms do not grant you any rights to ZeroAI's trademarks, service marks, or trade names.

5.2 Your Rights

You retain all rights to:

  • Documents and data you process using the Software
  • AI models trained on your proprietary data
  • Vector embeddings and knowledge bases you create
  • Any outputs generated by your use of the Software

5.3 Open Source Components

ZERO/AI Portal incorporates open source software components, which are subject to their respective licenses. A list of open source components and their licenses is available in the Software's documentation.

6. Updates and Modifications

ZeroAI may release updates, patches, or new versions of the Software from time to time. These Terms apply to all such updates unless a separate license agreement is provided. ZeroAI is not obligated to provide updates, support, or maintenance for the free version of the Software.

7. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

ZeroAI does not warrant that:

  • The Software will meet your requirements
  • The Software will be uninterrupted, timely, secure, or error-free
  • The results obtained from the Software will be accurate or reliable
  • Any errors in the Software will be corrected

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QBLOCK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Software
  • Any unauthorized access to or alteration of your data
  • Any third-party conduct related to the Software
  • Any other matter relating to the Software

In no event shall ZeroAI's total liability exceed the amount you paid for the Software (if any) in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless ZeroAI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Software
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights

10. Term and Termination

10.1 Term

These Terms are effective until terminated by either party.

10.2 Termination by You

You may terminate these Terms at any time by uninstalling the Software and destroying all copies in your possession.

10.3 Termination by ZeroAI

ZeroAI may terminate these Terms immediately if you breach any provision. ZeroAI may also terminate for any reason with 30 days' notice.

10.4 Effect of Termination

Upon termination, your license to use the Software ends immediately. You must uninstall the Software and destroy all copies. Sections 5, 7, 8, 9, and 11 shall survive termination.

11. General Provisions

11.1 Governing Law

These Terms shall be governed by the laws of the Kingdom of Saudi Arabia, without regard to its conflict of laws principles.

11.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in Saudi Arabia, conducted in English.

11.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

11.4 Entire Agreement

These Terms constitute the entire agreement between you and ZeroAI regarding the Software and supersede all prior agreements.

11.5 No Waiver

ZeroAI's failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision.

11.6 Assignment

You may not assign these Terms without ZeroAI's prior written consent. ZeroAI may assign these Terms without restriction.

12. Contact Information

For questions about these Terms or licensing inquiries:

Email: contact@zeroais.com

Enterprise Licensing: contact@zeroais.com

Company: ZeroAI

Address: Saudi Arabia